"Care Was Excellent"
- on Yelp
Finally a hospital in Las Vegas that my relatives love. I'm not saying that everyone will find this the best hospital in the area, but for us, it was.
1. Medical Care was excellent. We knew everything that was going on. The doctors for the most part were prompt in meeting with the family on every procedure being done, and discussed every medication being given.
2. Overnight care - the nurses, respiratory therapists, and doctors were never far away. Unlike the other hospitals like Summerlin (boo! piss-poor! Kiss my Aspen!) and Centennial Hills (a.k.a. Centennial Hell), , there was no lack of staff resulting in our family member being ignored for hours at a time except by all of the machines being monitored. Mountain View, though, was really respectful of patients and their families.
3. Paperwork, check-in, and check out was prompt and fair in price. They had all the documents in order when we checked out, and even days later were there to answer questions and make adjustments.
But it's really the special features of this hospital that make it special.
First, a family member can stay with the patients overnight except in the intensive care unit where they have a waiting room. But while we would take shifts watching our relatives, the nurses would do their job professionally and cheerfully, The Filipina nurses were the best, and the main reason I am giving this place a 5 star rating.
One other cool thing is their awesome cafeteria. I usually dread hospital food and their public eating place. But there stuff was fine, some things (like their coffee, entrees, and pastries) were cheap, like less than a dollar for French roast coffee, and about a dollar for a good muffin. I full egg, hash browns, and bacon breakfast will run around $3.
It's awful having to go into a hospital, but what a relief it is to know there are a place where you can get healed. Oh, and in a poll of hospitals, average emergency wait times is less than 10 minutes here and about 40 minutes in all other hospitals.
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